Careers – Dail Max Solutions

CSR - Avatar

We are looking for fresh and experienced SB Agents to join our team and provide our customers with the best possible support. As a SB Agent, you will be responsible for answering customer inquiries, r...

CSR - VOICE

-Clear enough accent -Soft Skills -Selling skills - Time management -Respectful etiquette -Adaptability -Social Skills -Hardworking - Self-Motivated -Experience in sales -Determination - Overall Good Communication

Closer - Full Time

We are looking for a professional, self-driven individual with call center experience. Highly organized and career-oriented. Good with rebuttals. Good communication & Convincing skills. Complete training requirements by a given deadline.

Verifier

- Professional Self-driven - Excellent customer handling ability - Multitasking ability -Listening to concerns - Addressing issues and educating customers -Highly organized and carrier oriented

Team Lead Operations

Minimum of 2 years’ experience within a call/contact center environment as a Team Lead / Floor Manager Excellent leadership and communication skills Strong coaching and people-development skills through call listening.

Trainer

1. Candidate must have 2 - 3 years of prior experience as a Trainer in a T&D/L&D/Enablement Facing Role 2. Candidate with prior experience in Sales Training is a plus 3. Candidate should have Intermediate to Advanced Complete Microsoft Office Skills

QA Evaluator

>Listening to pre-recorded calls and Live monitoring to find compliance and quality-related issues. >Conducting QA/Huddle sessions when required. >Providing feedback of the calls evaluated.